Question 1

What is refractory cement 50%?

Accepted Answer

Refractory cement 50% (also known as high alumina cement CA-50) contains approximately 50% alumina content. It's used for high-temperature applications in steel plants, cement kilns, and industrial furnaces where temperatures reach up to 1500°C.

Question 2

What are the available grades of calcined bauxite?

Accepted Answer

We offer calcined bauxite in multiple grades: Lumps (various sizes), Grains (0-1mm, 1-3mm, 3-5mm), and Fines (80-180 mesh). Each grade is suitable for different applications - from refractory linings to abrasive and welding flux uses.

Question 3

What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ varies by product. For refractory cement, minimum order is typically 1 MT. For calcined bauxite, it depends on the grade and packaging. Contact us with your requirements for specific pricing.

Question 4

Do you offer custom refractory formulations?

Accepted Answer

Yes, we provide custom refractory solutions based on your specific application requirements. Our technical team can develop formulations for unique temperature conditions, chemical environments, and installation methods.

Question 5

What are your delivery timelines?

Accepted Answer

Standard orders are delivered within 7-15 business days depending on quantity and destination. Custom formulations may require additional lead time. We also offer expedited shipping for urgent requirements.

Question 6

Do you export internationally?

Accepted Answer

Yes, we export to various countries. Our products meet international quality standards and we have experience with export documentation, packaging requirements, and logistics for international shipments.

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